Case Assignment - 942 Words

To: Ellen Schall, Commissioner New York City Department of Juvenile Justice (DJJ) From: Lei Liu, Consultant Subject: Recommendations for a New Mission Statement Date: January 27, 2013 Recommendations To draft the new mission statement, I suggest following the process: * Review the New York City Charter for DJJ The Charter provides the major duties that DJJ must fulfill. Therefore, when creating the new mission statement, reviewing the content of the Charter is necessary. * Clarify the Core Purpose of DJJ The core purpose guides the employees and the organization, and helps the daily decision-making. * Target the Stakeholders and Expectations Stakeholders’ expectations reflect what the DJJ should do. The†¦show more content†¦The internal stakeholders should include the board of directors, top managers, middle managers, and the staff. Their values and opinions towards the core purpose and values of DJJ are indispensable and important. Developing some surveys and organizing the meetings among the staff are helpful ways to learn and exchange ideas and thoughts about DJJ’s mission and values. The surveys may include the degree of staff satisfaction about the current mission statement and, in case if disagreement, include ways to change and improve the statement. Then, targeting the â€Å"customers† that DJJ would mainly serve and focus on is an efficient way to identify the external stakeholders and clarify the core purpose of DJJ. * Review the Historical Ex perience and Current Context Past experience can help DJJ to think about the comparative advantages they had in the area of juvenile delinquents care. Reviewing the past may help DJJ to find out what the staff truly believed in as well. It would also help DJJ to check whether there was some mission drifting or other types of failure on fulfilling the mission. Some mistakes and faults from past may also help DJJ to adjust the mission statement as well. Furthermore, checking current context would assist DJJ to articulate the expectations of the external stakeholders and adjust the mission statement to fit the current social context so that the statement would not be unrealistic or behind the times. * Consider the Desired ResultsShow MoreRelatedBusiness Law Assignment 2 Case Study Essay1147 Words   |  5 PagesBusiness Law Assignment 2 Case Study Analysis Question (a) This case study of John and Dan manifests some legal issues which need a close analysis. The first legal aspect identifiable from this case is incorporating terms by a means of appending a signature on those terms. Secondly, the element of letting the buyer be aware is manifesting itself in this case through incorporation of notice in the terms of a contract. Additionally, any jury involved in this case may be interested in looking to theRead MoreEquals Sign and Expo Class Method Essay984 Words   |  4 Pagesof Selection? 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